Nic Olio
- Total activity 19
- Last activity
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Activity overview
Latest activity by Nic Olio-
Nic Olio created an article,
How do I reset my password when I can't sign in?
Question I forgot my password. How do I reset my password when I can't sign in? Answer Important: The steps outlined in this article are intended for customers who use our native authentication. I...
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Nic Olio created a post,
Where do I begin in Zendesk
Reach out to your CSM to help you come up with a plan to guide you down the correct path. Each customer uses Zendesk differently and for different purposes. Your CSM is your captain on this journey...
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Nic Olio created an article,
What's new at Zendesk March 2025
https://zendeskcontent.zendesk.com/i/w3IIVFvZZFf___u86aZRRHx4c9tl6le830iK0KcwRHEJiTVMSXPiNPP5WoQY1F7sJRtz9V8PLUSSIGNrftxVAfDNiu20GmI654bJCGqgYao2q8wjMlHtjZPLUSSIGN8mKP9NGGLz___vTjYUhl
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Nic Olio created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Nic Olio created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Nic Olio created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Nic Olio created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Nic Olio created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Nic Olio created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Nic Olio created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...